Heavyside Internal Sales – Rugby – John Nicholls

John Nicholls Trade Careers

  • Full Time
  • Rugby

Website John Nicholls

Heavyside Internal Sales

Job Title: Heavyside Internal Sales
Responsible to: Branch Manager
Responsible for: No staff
Location: Rugby Building branch
Hours of Work: 7.30am – 5.00pm Monday to Friday (30 minute lunch break) and 8.00am to 12 noon alternate Saturdays

Job Purpose
:

To help achieve branch and company sales and gross profit targets by
trading effectively and delivering exceptional customer service.
Heavyside Internal Sales – Key responsibilities and accountabilities

  • Responsible for achieving sales GP targets relating to the branch.
  • Contribute to achieving branch performance targets.
  • Audit quotations to ensure these are pursued and followed through.
  • To ensure telephones are answered within company guidelines.
  • To help deliver branch sales in line with sales targets by actively selling and promoting company products.
  • To negotiate with suppliers and monitor customer orders to ensure smooth delivery for customers and 100% satisfaction.
  • To deal with customers both in person and on the telephone, taking orders and helping to resolve customer problems, offering advice where possible.
  • Build effective customer relationships to ensure that all sales opportunities are maximised.
  • Contact key customers on a regular basis to review the company’s performance with them and address any issues.
  • Work with the branches dedicated Key Account and Business Development Manager to generate business into the branch.
  • Support marketing campaigns and promotions to ensure the maximum benefit is gained.
  • To obtain quotes for special items from suppliers to ensure most cost effective option.
  • To maintain an up to date knowledge of products in order to deliver exceptional customer service.
  • To provide cover for the trade counter as necessary.
  • Adhere to all company policies and procedures, to include the Company Dress Code Policy, Standards of Performance Policy and Health and Safety Policy.

Person Specification

John Nicholls is a family run business that has been established for over 50 years. Whilst the company has expanded over the years with a current turnover of £50 million, the company’s family values remain embedded within the organisation, always ensuring constant delivery in terms of both the quality of its products and its customer service.
Company person specification

  • Committed to delivering the best possible customer service

To apply for this job email your details to spayne@johnnicholls.co.uk.

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