Project Office Support Coordinator – Manchester – Wolseley

Wolseley Careers


Project Office Support Coordinator

Location: Manchester

Other information: 40 hours per week

Salary: Competitive Salary

Reference #: 128883


The Role:

To provide our customers, both internal and external, with single point sales support on Wolseley products and service offering.

You will also be responsible for:

To act as Single Point of Contact for allocated key account including:

  • Day to day support – quotations produced in required format
  • Advise customer of stock and availability
  • Order managing – process orders with the best placed branch – according to nominated branch network
  • Log all enquiries and orders  – chase enquiries for orders
  • Track order conversion – provide detail for lost orders
  • Liaise with customer on project start up to ensure they get the best service and to ensure Wolseley are well placed to furnish supply

To support external sales force including:

  • Provide quote support to key account managers and external sales team
  • To update with relevant information to ensure external sales teams are well informed on accounts
  • Advise key account managers on terms and pricing strategy regarding allocated key accounts – when orders are being lost due to price
  • Advise and liaise with internal team and support functions to provide service to external sales force

Liaise with manufacturers to offer a co-ordinated response to projects including:

  • Negotiate project support/special pricing where required
  • Liaise with suppliers on supply – delivery dates

Maximise profit by promoting preferred suppliers

What we are looking for:


  • Self motivated
  • Sound commercial awareness
  • Good written and verbal communication
  • Strong to Excellent customer service skills
  • PC literate – Microsoft Excel especially, CRM package to be used –
  • Ability to work closely or within a team


  • Knowledge of Commercial and/or Domestic material
  • Knowledge of construction sector and role of merchants

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